The premise behind this is that since they got rid of the Help forum, they want more people to be aware that the FAQ will usually have the answer to your question(s). If it doesn't, contact the helpdesk or go to the #help chat.
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Lol. That is one awesome...like, not motto, but you know what I'm saying? I'm referring to "FAQ YOU!" Slogan! There we go. Excellent slogan. That's what I meant to say.